Privacy Policy

Effective Date: February 6, 2025

Introduction:

Welcome to Sandeep Tech Services (https://sandeeptechservices.in). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we protect it when you visit our website or use our services.

By using our website and services, you consent to the collection, use, and storage of your information as described in this policy.

Information We Collect:

When you use our website and services, we collect the following types of personal information:

Personal Details:
- Full Name
- Email Address
- Mobile Number
- Physical Address (for service delivery purposes)
Login Credentials:
- Username
- Password (encrypted for security)
Payment Information:
- Credit/Debit Card Details (for processing payments for services)
Technical Data:
- IP address, browser type, device information, and operating system used while accessing our website.

How We Use Your Information:

We use the collected information for the following purposes:

To Provide Services: To book engineer appointments, perform services (like computer repairs), and deliver solutions at your doorstep.
To Process Payments: To complete financial transactions for services rendered.
To Improve Our Website and Services: To analyze trends, enhance website functionality, and provide better customer service.
To Communicate: To send you transactional emails related to your bookings, reminders, service updates, and customer support inquiries.
To Personalize User Experience: To customize content and services based on your preferences.

Data Protection:

We take your privacy seriously and implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive payment information is transmitted securely through SSL encryption technology.

Third-Party Services:

We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors and website hosting services. These third parties are contractually obligated to safeguard your personal data and use it solely for the purposes of providing services to us.

However, Sandeep Tech Services will never sell, rent, or lease your personal information to any third party for marketing purposes without your explicit consent.

Payment Information:

For processing payments, we use secure third-party payment gateways. These gateways will collect your credit/debit card details, which are processed according to their privacy policies. We do not store or process your payment information on our servers.

Cookies:

Our website uses cookies to improve user experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website. You may disable cookies through your browser settings, but this may limit some website functionality.

Your Rights:

You have the right to:

Access Your Information: You can request a copy of the personal information we hold about you.
Update Your Information: If any of your personal details are incorrect, you can update them by logging into your account or contacting us directly.
Delete Your Information: You may request to delete your account and any personal data we hold, subject to any legal obligations we may have to retain the data.

Data Retention:

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law.

Links to Other Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children's Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

Jurisdiction:

This Privacy Policy is governed by the laws of [Your Country/State], and any disputes relating to it will be subject to the jurisdiction of the courts located in [Your City/State/Country].

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with the updated "Effective Date" at the top. Please review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Sandeep Tech Services
Email: support@sandeeptechservices.in
Phone: [Your phone number]
Website: https://sandeeptechservices.in